The procedural and substantive fairness requirements under current labour legislation are onerous on employers. Even the smallest error in the disciplinary process can cost your company dearly. Very often managers and executives will lack the skills required to ensure a fair enquiry is held when an employee is facing strict disciplinary action and many senior employees are reluctant to chair disciplinary enquiries as they feel embarrassed about having to take disciplinary action against a member of the team.
Having an experienced, independent external chairperson ensures not only the fair treatment of the employee facing disciplinary action, but minimizes the risk of mistakes being made and therefore your exposure loss in any subsequent unfair dismissal or unfair labour practice disputes raised at the CCMA or bargaining council.
Comprehensive training on the entire disciplinary process, from issuing informal verbal warnings to chairing disciplinary enquiries, is also available.