Professional Performance Management

Doug Conant said “To win in the marketplace you must first win in the workplace.”

This is the underlying principle of management performance professionally. Effectively nurturing, guiding and developing your employees in a positive manner breeds growth and commitment for your organisation. The philosophy behind this is that monitoring performance is a process, rather than a quick fix to a performance problem.

Performance management is an ongoing procedure through which the employee and manager continually engage, both formally and informally, to attain and maintain specific measurable objectives from an individual or a team. Overall the organisation’s effectiveness and productivity are increased by managing day-to-day performance.

One of the most critical components of effective performance management is ensuring true understanding by the person responsible for the task of what they need to do. A culture must then be embedded through the active awareness and understanding of each manager of the capabilities and limitations of the individuals in their team. The professional manager uses this knowledge to create an environment through which authentic expectations are communicated and peer accountability results.

The daily interactions, expectations and communications build a professional performance management culture, that is sustained by both management and employees.

“There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.”

– Jack Welch

To learn more about Professional Performance Management and how to optimise it within your organisation, email Gordon for more details: