Defining Counter Productive Work Behaviour

One of the greatest difficulties in managing employees is not knowing the boundaries in all the grey areas which make up human behaviour. Counter productive work behaviour is all the activities, inactivity, instigations, subtle comments and slow performance that managers often cannot put their fingers on but they significantly affect the productivity of the firm.

Use the checklist below to assess counter productive work behaviour in your workplace:

Checklist for assessing counter productive work behaviour:

How often do your employees: 1 – Never 2 – Very seldom 3 – Seldom 4 – Fairly often 5 – Very often
    Treat customers rudely or disrespectively
  Tell people outside the job what a lousy place they work for
  Take supplies or tools home without permission
  Take a longer break than is allowed
  Stay home from work without producing a medical certificate
  Start or continue a damaging or harmful rumour at work
  Start an argument with someone at work
  Refuse to assist fellow employees
  Intentionally or negligently waste your materials
  Intentionally work slowly when urgent work needs to get done
  Intentionally dirty their place of work
  Intentionally come late to meetings
  Loiter/hang around rather than do their work
  Intentionally interfere with other employees
  Ignore colleagues who ask for help
  Fail to report a problem when they become aware of it
  Criticise other employee’s job performance
  Complain about insignificant things at work
  Come to work late without permission
  Blame someone at work for error they make
TOTAL 

Any employee scoring over 40 need to be monitored closely and guided appropriately.

To learn more about preparation, conducting and competently running disciplinary enquiries, book an in-house training session on Effective Workplace Discipline. Email Gordon for more details: gordon@gordonangus.co.za.